PRO - Post Award

Question  How to Create Goods Receipt in SAP: MIGO (materials) or  ML81N (service) ?
Answer    Direct EMAIL to PIC : zuzaili@utp.edu.my (Zuzaili Bin Omar)/05-3688128

Question  How to Reverse (Cancel) Goods Receipt or Service Entry Sheet  in SAP ?
Answer    Direct EMAIL to PIC : zuzaili@utp.edu.my (Zuzaili Bin Omar)/05-3688128

Question  Good receipt Error posting message text "No Authorization  for company code 0015 asset class 100".
Answer    Please provide Purchase order (PO) number  and SCREENSHOT message text  :  Direct EMAIL to PIC : apsupport.utp@utp.edu.my (Account payable unit)

Question Good receipt Error posting message text "No Authorization for asset 4100 transaction type 120"?
Answer    Please execute transaction code NSU53 <enter> and SCREENSHOT command display  :  Direct EMAIL to PIC: ict_servicedesk@petronas.com

Question Good receipt Error posting message text "Cost centre PETI/15xxxx has been blocked against direct posting"?
Answer    Please provide Purchase order (PO) number  and SCREENSHOT message text  :  Direct EMAIL to PIC :ict_servicedesk@petronas.com

Question Problem with good receipt ERROR posting code both 103 and 105 ?
Answer    Please provide Purchase order (PO) number  and SCREENSHOT message text  :  Direct EMAIL to PIC : zuzaili@utp.edu.my (Zuzaili Bin Omar) 

Question Problem with good receipt ERROR posting when display of "No Matching PO items selected" ?
Answer    Please provide Purchase order (PO) number  and SCREENSHOT message text  :  Direct EMAIL to PIC :zuzaili@utp.edu.my (Zuzaili Bin Omar)

Question Problem with good receipt ERROR posting when  display of "Purchase order deleted"?
Answer    Please provide Purchase order (PO) number  and SCREENSHOT message text   via EMAIL to PIC :zuzaili@utp.edu.my (Zuzaili Bin Omar) 

Question How do I check my invoice has been received (INVOICE STATUS) ?
Answer    Please direct  EMAIL to : "fs2@petronas.com (Finance share service unit)

Question Problem with invoice upload in SUS PORTAL ?
Answer    Please provide Purchase order (PO) number and company registeration number  and SCEENSHOT message text  :  Direct  EMAIL to: supplier.servicedesk@petronas.com.my (Supplier support service unit)

Question  Why the submission of Invoice has been rejected ?
Answer    Vendor has to check notification via email provided by FS2 on the reason of rejection.

Question  I have problem with custom clearance /duty tax . What should I do ?
Answer    Provide PO number and message/email received from forwarding agent (i.e. FedEx, DHL and etc.) shall be forwarded to syahidatul.ahmad@utp.edu.my (Nur Syahidatul Akma Binti Ahmad Sharifudin/fazli_zainal@utp.edu.my (Mohd Fazli Bin Zainal)

Question  May I know when the advance payment should be released ?
Answer    Generally it take 2-3 weeks an advance payment will be released after memo and instruction payment form has been approval. For futhure information please provide Purchase Order (PO) and direct EMAIL to : apsupport.utp@utp.edu.my (Account payable unit)

Question  How long vendor receive payment after invoice submission ?
Answer    UTP standard payment term is 30 working days.  For further information please provide Purchase Order and EMAIL to : apsupport.utp@utp.edu.my (Account payable unit)

Question  How do I check my purchase delivery status ? 
Answer    Generally, we will update delivery status 2 weeks before expected delivery date. For futhure information please provide Purchase Order (PO) and direct EMAIL to: jaiss@utp.edu.my (Mohd Jais Bin Sukor) /05-3688129

Question  Having dispute with vendor in term of delaying completion work or delivering goods ? 
Answer    Please provide the Purchase order number/LOA and EMAIL to:  syahidatul.ahmad@utp.edu.my (Nur Syahidatul Akma Binti Ahmad Sharifudin/fazli_zainal@utp.edu.my (Mohd Fazli Bin Zainal)

Question  Can vendor be penalise if they don’t meet our requirement as per planning and agreement before ?
Answer    YES , subject to general term and condition in Purchase Order/Contract.

Question  Can we amend contract or purchase order (PO) expected delivery date (EDD ) ?
Answer    YES ,need mutual agreement between contractor/vendor and contract Holder/ end user with justification.

Question  How to inform user that vendor has achieved the 1st milestones?
Answer    Vendor need to create Service Confirmation in SUS system

Question  How will vendor be notified about payment?
Answer    Notification vendor via email.

Question  How will vendor be notified about good receipt has been successful created in SAP?
Answer    Procurement will notify vendor via email.

Question  What happens if Vendor is unable to commit on the delivery date after received PO?
Answer    Vendor need to communicate with contract management PIC via email . Please provide Purchase order (PO) number and company name direct EMAIL to : syahidatul.ahmad@utp.edu.my (Nur Syahidatul Akma Binti Ahmad Sharifudin/fazli_zainal@utp.edu.my (Mohd Fazli Bin Zainal)

Question  Can vendor claim for payment if they deliver partial goods?
Answer    Yes, if it has been agreed earlier provided that there is specific line item for GRN creation.