1. How do can I check availabilities of classroom?

Please check the availability of the required room at

(Gateway > Timetable > Course Timetable > Location Timetable > Select Location > Select Period > View Timetable)

Then lodge a case in the Unified Customer Service (UCS) Portal.

2. How to booking a venue for academic and non-academic purpose?

Booking of classroom for event by student must be accompanied by approved MEMO from Centre for Student Development (CSD) for the event to be conducted.

Terms and Condition:

  1. Booking requisition MUST be made at least seven (7) working days before the event/ class.
  2. Booking classroom for academic purpose MUST be made by lecturer.
  3. Requestor MUST lodge to UCS Portal to inform related parties regarding accessibility of classroom, electricity, air conditioning and IT equipment upon ACS approval:
  1. Security – Accessibility of classroom
  2. PMMD -  For electricity and air conditioning
  3. ITMS – For IT equipment
  1. No refreshment shall be arranged/ serve inside the classroom

Kindly lodge your request to Unified Customer Service (UCS) Portal. You may refer to the guideline provided as follows:

Tittle    : Classroom Booking for (state the purpose)

Type     :  Request

Subject : ACS – Classroom Booking

Your Enquiry :

Please provide the following information:

  1. Name of Applicant:
  2. Staff/ Students ID No :
  3. Department :
  4. Phone Number :
  5. Club represented  - (for non –academic purpose only)
  6. Requisition Details :
  1. Date of Event/ Class :
  2. Time : From ____ to  ____
  3. Purpose of Booking :
  4. Specific Rooms Needed :
  5. No of Participants Expected :

Attach Files:

Event Memo (for non-academic purpose). Must endorsed/ signed by advisor/ coordinator club and including booking details as per requisition above)

3. How do I change or cancel the booking?

Kindly log your changes or cancel request to Unified Customer Service (UCS) Portal as soon as possible.